Terms of Service

OVERVIEW

Welcome to Zephyrel™! Throughout our website and storefront, the terms “we”, “us”, and “our” refer directly to Zephyrel™. We operate this online store, making available our curated collections of aesthetic home decor—including kinetic brass mobiles, cashmere throws, ceramic vessels, hourglasses, and ambient candle warmer lamps (collectively, the “Services”)—to provide you with an elevated shopping experience. Our digital storefront is powered by Shopify Inc., which supplies the e-commerce infrastructure allowing us to deliver our products to your home.

By visiting our platform, exploring our catalog, or making a purchase, you engage in our Services and agree to be bound by these terms and conditions (“Terms of Service” or “Terms”), alongside any supplemental policies referenced herein.

Please review these Terms of Service carefully before navigating or using our platform. By accessing or using any part of our site, you acknowledge and accept these Terms in full. If you do not agree to every provision contained within this agreement, you must refrain from accessing our storefront or utilizing our Services.

SECTION 1 - ELIGIBILITY & ACCOUNT OBLIGATIONS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have granted explicit consent for any minor dependents under your care to access this platform on devices you own or manage.

To explore our collections or place an order, you may be requested to provide essential contact and billing information, such as your email address, physical delivery address, and payment credentials. You warrant that all information submitted to Zephyrel™ is truthful, current, and complete. You remain solely responsible for maintaining the confidentiality of your account login credentials and for all activities conducted under your profile. Accounts are non-transferable and may not be assigned or licensed to any third party.

SECTION 2 - PRODUCT INFORMATION & VISUAL REPRESENTATION

We make every effort to display the true colors, materials, textures, and aesthetic details of our home decor accents as accurately as possible. However, because actual color rendering depends on your personal screen resolution, device settings, and display technology, we cannot guarantee that your monitor will reflect every visual nuance with complete accuracy.

All product descriptions, material specifications, and pricing are subject to modification at any time without prior notification, at our sole discretion. We reserve the right to discontinue any decor item or limit purchase quantities on a per-customer, regional, or jurisdictional basis.

SECTION 3 - ORDER ACCEPTANCE & USAGE RESTRICTIONS

Placing an order through our storefront represents an offer to purchase. Zephyrel™ reserves the absolute right to accept, adjust, or decline your order for any reason, including inventory shortages, pricing errors, or potential fraud flags. Your order is formally accepted only after payment is verified and shipment dispatch is confirmed.

Please review your order details carefully before submitting payment. Due to automated fulfillment workflows, cancellation or modification requests may not be feasible once processing has commenced. All items purchased from Zephyrel™ are intended exclusively for personal, non-commercial household decoration and may not be acquired for unauthorized resale or commercial distribution.

SECTION 4 - PRICING, BILLING & TAX RESPONSIBILITIES

All prices listed across our platform are denominated in United States Dollars (USD) and are subject to adjustment without advance notice. Charges applied to an order will be those active at the precise moment your purchase is submitted. Unless explicitly noted, posted prices do not include state or local sales taxes, shipping fees, or international customs tariffs.

You agree to provide accurate and current payment information for all transactions executed on our platform. You represent and warrant that: (i) the card or payment method provided is valid, (ii) you are authorized to utilize the specified account, and (iii) all charges incurred will be honored by your financial institution or credit card provider.

SECTION 5 - SHIPPING & RISK OF LOSS

Estimated delivery schedules and transit windows provided across our platform are carrier projections only and do not represent guaranteed delivery dates. Zephyrel™ carries no liability for transport delays caused by freight carriers, border customs inspections, or weather-related events. Title and risk of loss for all purchased merchandise transfer to you upon our delivery of the parcel to the freight carrier.

SECTION 6 - INTELLECTUAL PROPERTY & PROPRIETARY RIGHTS

All digital assets comprising our Services—including brand marks, logos, custom typography, product photography, kinetic sculpture designs, copy, layout arrangements, and underlying code—are owned by Zephyrel™, its affiliates, or its licensors, protected by U.S. and international copyright, trademark, and intellectual property laws.

You are granted a limited, revocable license to access our storefront solely for personal, non-commercial shopping purposes. Reproducing, copying, modifying, scraping, distributing, or republishing any material from our platform without express prior written consent from Zephyrel™ is strictly prohibited.

SECTION 7 - THIRD-PARTY INTEGRATIONS & TOOLS

We may provide access to optional third-party software tools, plugins, or platform integrations over which we exercise no direct control or monitoring. You acknowledge and agree that access to such tools is offered on an “as is” and “as available” basis without warranties or endorsements of any kind. Your utilization of optional third-party tools is conducted entirely at your own risk and discretion.

SECTION 8 - EXTERNAL LINKS & THIRD-PARTY RESOURCES

Our platform may display hyperlinks leading to external web domains or services operated independently of Zephyrel™. We carry no responsibility for reviewing or evaluating the content, privacy protocols, or safety of external websites. We disclaim all liability for any damages or losses arising from your interaction with or purchases made on third-party platforms.

SECTION 9 - SHOPIFY PLATFORM RELATIONSHIP

Zephyrel™ is hosted on the e-commerce infrastructure supplied by Shopify Inc. While Shopify enables the technical delivery of our online store, all commercial sales transactions are conducted directly between you and Zephyrel™. You acknowledge that Shopify holds no responsibility or liability for product quality, order fulfillment, or customer service inquiries related to your purchases.

SECTION 10 - DATA PRIVACY & PROTECTION

Personal information collected during your visits or transactions is managed in strict accordance with our Privacy Policy. Because our store is hosted by Shopify, certain interaction data is also processed under Shopify’s global data protection frameworks.

SECTION 11 - CUSTOMER FEEDBACK & USER SUBMISSIONS

If you submit product reviews, decor styling photos, suggestions, or creative proposals (collectively, “Feedback”), you grant Zephyrel™ a perpetual, royalty-free, worldwide, sublicensable license to edit, publish, translate, distribute, and display such content in any media for commercial or non-commercial purposes. We carry no obligation to maintain Feedback in confidence, pay monetary compensation, or acknowledge submissions.

We reserve the right, but hold no obligation, to monitor, edit, or remove user content that we determine in our sole discretion to be unlawful, offensive, defamatory, or infringing upon third-party intellectual property rights.

SECTION 12 - CORRECTIONS & INACCURACIES

Occasionally, information on our platform may contain typographical errors, inaccuracies, or omissions regarding item specifications, pricing, promotional campaigns, shipping fees, or inventory availability. Zephyrel™ reserves the right to correct any errors, update information, or cancel orders if any details on the Services are inaccurate at any time without prior notice (including after an order has been submitted).

SECTION 13 - PROHIBITED CONDUCT & ACTIVITIES

You are authorized to access and use our platform strictly for lawful purposes. You are explicitly prohibited from using our site or its content:

  • For any illegal, deceptive, or malicious activity;

  • To violate any federal, state, local, or international regulations, rules, or laws;

  • To infringe upon or misappropriate our intellectual property or the rights of others;

  • To harass, abuse, defame, intimidate, or discriminate against any individual;

  • To transmit false, misleading, or fraudulent information;

  • To upload viruses, malware, or malicious code that impairs platform functionality;

  • To harvest, scrape, or track the personal information of other users;

  • To bypass or interfere with the security features of the Services or related networks.

We reserve the right to suspend or permanently terminate your account and access to our platform for engaging in any prohibited activity.

SECTION 14 - AGREEMENT TERMINATION

These Terms of Service remain in effect until terminated by either you or Zephyrel™. You may terminate this agreement at any time by discontinuing your use of our platform. We reserve the right to revoke your access to our Services without prior notice if you violate any provision of these Terms. Provisions concerning Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, and Governing Law shall survive agreement termination.

SECTION 15 - WARRANTY DISCLAIMERS

EXCEPT AS EXPRESSLY PROVIDED BY ZENTHOS™, ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT REPRESENTATIONS, CONDITIONS, OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED—INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE.

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL ZEPHYREL™, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES—INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR LOSSES—ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT PROCURED THROUGH OUR STORE.

SECTION 17 - INDEMNIFICATION OBLIGATIONS

You agree to indemnify, defend, and hold harmless Zephyrel™, Shopify, and our respective parent entities, subsidiaries, officers, directors, agents, and employees from any third-party claims, liabilities, losses, or legal expenses (including reasonable attorneys' fees) arising out of (1) your breach of these Terms of Service, (2) your violation of any law or third-party rights, or (3) your misuse of our Services.

SECTION 18 - SEVERABILITY CLAUSE

If any provision within these Terms of Service is determined by a court of competent jurisdiction to be unlawful, void, or unenforceable, such provision shall nevertheless be enforced to the maximum extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of remaining provisions.

SECTION 19 - ENTIRE AGREEMENT & NON-WAIVER

Our failure to enforce or exercise any right or provision under these Terms of Service shall not constitute a waiver of such right. These Terms, alongside any operational policies published on this platform, constitute the entire agreement between you and Zephyrel™, superseding all prior oral or written communications.

SECTION 20 - NON-TRANSFERABILITY & ASSIGNMENT

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our express written consent. Zephyrel™ may assign or transfer its rights and obligations under these Terms at its sole discretion without restriction or notice.

SECTION 21 - GOVERNING LAW & VENUE

These Terms of Service and any separate commercial agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States. You and Zephyrel™ explicitly consent to the exclusive jurisdiction and venue of the state and federal courts located in Santa Clara County, California.

SECTION 22 - SECTION HEADINGS

The section headings utilized in this agreement are included for reader convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 23 - POLICY UPDATES & REVISIONAL CHANGES

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to modify, replace, or update any part of these Terms by publishing updates directly to our website. It is your responsibility to review our website periodically for changes. Your continued use of or access to our Services following posted updates constitutes formal acceptance of those changes.

SECTION 24 - LEGAL CONTACT DETAILS

Questions or formal communications regarding these Terms of Service should be directed to our compliance team:

  • 🏢 Company Name: Zephyrel™

  • 📍 Corporate Address: 17454 Shelburne Way, Los Gatos, CA 95030, United States

  • 📞 Phone / Text: +1 (650) 366-0104

  • ✉️ Support Email: service@flareecho.com