Privacy Policy

Last Updated: July 20, 2026

At Zephyrel™, protecting your privacy and ensuring complete operational transparency are fundamental commitments. This Privacy Policy outlines the frameworks and standards we apply to collect, process, safeguard, and manage your Personally Identifiable Information (PII) when you browse our storefront or purchase our curated collection of kinetic sculptures, ambient candle warmer lamps, ceramic vessels, and luxury cashmere textiles.

1. Categories of Information We Collect

We collect personal and technical interaction data to ensure efficient order processing and to deliver an optimized shopping experience.

Information You Directly Provide

When you interact with our storefront—such as placing an order for home decor, registering an account profile, subscribing to updates, or contacting client support—we may collect personal details, including:

  • Full name

  • Contact email address

  • Delivery destination and billing address

  • Phone number

  • Transaction details and payment authorization data

Automated Technical Data

As you navigate through our online catalog, our systems automatically log technical telemetry, including:

  • Your IP address and network access points

  • Device hardware specs, browser type, and operating system

  • Browsing behavior, page interaction metrics, and session duration captured via cookies and tracking tools (see Section 5)

2. How We Utilize Your Information

The information collected by Zephyrel™ is used strictly for legitimate business operations and service delivery:

  • Order Processing & Logistics: To authorize transactions, dispatch home decor shipments, and issue automated tracking notices and delivery confirmations.

  • Store Optimization: To personalize your browsing experience and continuously refine our digital platform, kinetic art displays, and product offerings.

  • Client Service & Communications: To respond promptly to support inquiries and, where you have granted explicit consent, share news about new collection launches and decor styling guides.

  • Security & Fraud Mitigation: To detect and prevent fraudulent transactions, unauthorized account access, and administrative abuse.

3. Data Protection & Technical Security

Safeguarding your personal data is a primary operational standard at Zephyrel™:

  • SSL Encryption: All sensitive payment data entered during checkout is transmitted via 256-bit Secure Socket Layer (SSL) encryption managed by certified payment gateway providers.

  • Restricted Network Access: Customer information resides on secured, firewall-protected networks accessible solely by authorized personnel bound by strict confidentiality obligations.

  • Zero Credit Card Retention: Zephyrel™ never stores, caches, or retains complete payment card numbers or CVV codes on our internal servers after transaction completion.

4. Third-Party Disclosures & Marketing Partners

Zephyrel™ does not sell, trade, or rent your Personally Identifiable Information to outside parties for their independent commercial use. We share data strictly with trusted operational partners who assist us in hosting our storefront, processing payments, and fulfilling shipments.

Advertising & Marketing Technology Affiliates

We permit select third-party marketing networks to place cookies, pixels, and tracking tags on our site to deliver relevant advertisement creative across external websites. These partners include:

Information collected by these service providers is governed by their independent privacy policies. You can opt out of targeted advertising by adjusting your browser preferences or utilizing the privacy control links above.

5. Cookies Policy & Web Beacons

Yes, our platform utilizes cookies—small text files saved to your browsing device—to help recognize your browser session and retain cart items as you navigate between pages.

We categorize our cookies as follows:

  • Strictly Necessary Cookies: Essential for fundamental storefront functions, such as shopping cart memory and secure checkout navigation.

  • Analytics & Performance Cookies: Help us analyze visitor traffic patterns and site responsiveness to enhance user navigation.

  • Marketing & Targeting Cookies: Deployed by advertising networks like Meta and AppLovin to display tailored promotional creative across external channels.

For an extensive list of cookies deployed across our Shopify store architecture, please review the Shopify Cookie Policy. You may deactivate cookies via your browser preferences at any time, though doing so may limit certain interactive features on our platform.

6. External Links & Third-Party Services

Our website may feature links leading to external web domains or services operated independently of Zephyrel™. These external sites carry their own distinct privacy policies. Zephyrel™ carries no responsibility or liability for the content, security protocols, or practices of third-party platforms.

7. California Online Privacy Protection Act (CalOPPA) Disclosures

In compliance with CalOPPA regulatory standards:

  • Visitors may browse our decor catalog anonymously prior to initiating checkout or account registration.

  • A direct link to this Privacy Policy is permanently displayed in our storefront footer menu.

  • Revisions to this policy will be posted on this page alongside an updated revision date.

  • Users may review or update their stored personal details by signing into their account profile or reaching out to client support.

Do Not Track (DNT) Signals

We respect browser Do Not Track headers. When an active DNT browser mechanism is detected, our platform automatically suppresses non-essential tracking cookies, marketing pixels, and targeted ad scripts.

8. Protection of Minors (COPPA Compliance)

Zephyrel™ does not intentionally solicit, collect, or retain personal details from children under the age of 13. If you believe a minor has supplied personal data through our storefront, please notify us immediately so we can permanently purge the information from our databases.

9. Data Breach Response & Notification Protocols

In the unlikely event of a security incident affecting customer records, Zephyrel™ will execute the following response protocol:

  • Alert impacted users via email within 7 business days.

  • Publish a formal security notice on our website within 7 business days.

10. CAN-SPAM Act Compliance

We collect email addresses primarily to process transactions, issue invoice receipts, and dispatch tracking links. If you subscribe to our newsletter, we adhere strictly to CAN-SPAM guidelines:

  • We never employ deceptive email subject lines or misleading sender identifiers.

  • Commercial marketing communications are clearly designated as promotional content.

  • An accessible Unsubscribe link is included at the bottom of every marketing email.

  • Unsubscribe requests are honored immediately upon receipt.

11. Customer Privacy Contact & Inquiries

If you have questions, feedback, or concerns regarding this Privacy Policy or wish to exercise your data privacy rights, please contact our compliance team:

  • 🏢 Company Name: Zephyrel™

  • 📍 Corporate Address: 17454 Shelburne Way, Los Gatos, CA 95030, United States

  • 📞 Phone / Text: +1 (650) 366-0104

  • ✉️ Support Email: service@flareecho.com